EP 11: Starting Your Employees Off on the Right Foot with Kristen Robertson

Starting Your Employees Off on the Right Foot Many of us have experienced the thrill of being part of an amazing team, but unfortunately, we have also likely experienced a less-than-positive onboarding process. To help us continue our conversation about onboarding today is Kristen Robertson from The Predictive Index. In this episode, we discuss what […]

EP 10: Understanding Your Why with Nicole Smithback

Understanding Your Why Today we are going to continue our conversation about onboarding and orientation, this time with the help of Nicole Smithback, a Certified Patient Experience Professional and healthcare administrator with a passion for the patient experience. In this episode, we will be discussing how to create a shift in your employees’ perspectives so […]

EP 09: Orientation and Onboarding for Your New Hires

Orientation and Onboarding for Your New Hires Onboarding really is that magic moment when an employee decides to become engaged—or remain disengaged—inside of an organization. If your organization is spending the time and the resources to hire an individual, you probably have a very specific need and a clear idea of what that is. Unfortunately, […]